Category Systems Thinking

Complicated vs complex is one of the most important distinctions leaders need to make, and one of the most commonly misunderstood. When leaders misclassify a problem, they don’t just choose a suboptimal solution.They often make the problem worse. They plan…

Fixing problems makes worse is a frustrating experience most leadership teams recognise. You solve one problem, and two new ones appear.You tighten a process, and execution slows.You push for more leads, and conversion drops.You hire to relieve pressure, and coordination…

Systems thinking for leaders is the skill of solving the real problem, not the loudest symptom. Most leadership teams are surrounded by symptoms: When symptoms repeat, it’s rarely because the team “isn’t working hard enough.” It’s because the business is…